Acceptable Use Policy
Last updated July 2026. This policy applies to every buyer and seller on Vendars. It forms part of our Terms of Service. Breaking it can lead to listing removal, held funds, account suspension, or a permanent ban.
1. Who can sell
Every seller must complete identity verification — a government-issued ID (Ghana Card or passport) plus a live selfie — and be approved by our team before listing any product. Accounts must use accurate, truthful information. One person or business may not operate multiple accounts to evade limits or bans.
2. Prohibited & restricted goods
You may not list, sell, or attempt to buy any of the following:
Vendars lists physical consumer goods only. We may remove any listing at our discretion.
3. Prohibited conduct
4. Seller obligations
Ship paid orders promptly, describe items honestly, provide genuine tracking, and handle buyer questions in good faith. Repeated disputes, late shipping, or misrepresentation lower your trust standing and can lead to removal.
5. Enforcement
Vendars may remove listings, hold funds pending review, suspend or permanently ban accounts, and report unlawful activity to the relevant authorities. Where a transaction is affected, our Refund & Returns Policy and dispute process determine how funds are handled.
Report a listing or user
Seen something that breaks this policy? Use the report option on the listing, or contact our team. We review every report.